Specialty cleanup

Nationwide

Commercial Flood Cleanup in the United States

Our restoration specialists remove floodwater, debris, and contamination from commercial spaces so cleanup and drying can first identify less operational disruption.

Restoration phone support around the clock
Residential and commercial loss response
Measured extraction, cleanup, and drying
One restoration team from assessment to dry standard

Call (866) 318-2986 Browse services

Signs to look for

When to call us for commercial flood cleanup

For the written restoration scope, if you notice any of these problems, call us before water has more time to spread into nearby materials.

Water entered at grade from the street or a storm drain

During our assessment, water over a storefront threshold or down a loading dock ramp is street water.

There is standing water and you do not know what is under it

For the written restoration scope, power to the impacted area goes off before anyone enters, and never reach blindly into floodwater or debris.

The water left a silt line and a smell

For the written restoration scope, a visible tide line on drywall and a heavy earthy odor mean solids came in with the water.

Stock, files or equipment sat in the water

During our assessment, cardboard wicks water up a pallet within minutes, and paper products draw it far above the water line.

Water crossed into the next suite

For the written restoration scope, a demising wall is rarely sealed tight at the floor, so water travels under it.

A shared riser, elevator pit or common area took water

For the written restoration scope, shared building elements are in many cases ownership work plan, not tenant work plan. During our assessment, documenting the boundary on day one prevents a long argument later.

What happens

How we handle commercial flood cleanup

Our restoration specialists adjust the work to the areas and materials involved, the measured reach of the water, and the materials that can be saved.

Hazard control before anyone enters

From the first moisture reading, power to impacted areas is confirmed off, hazards are identified, and the entry route is cleared. From the first moisture reading, crews work in protective equipment from the first step.

Depth, boundary and contamination call documented

From the first moisture reading, we record the high water line, measure the wet boundary on your floor plan, and state the water category in writing.

Bulk floodwater pumped and extracted to controlled disposal

During our assessment, submersible pumps and sealed extraction move the water to an approved discharge point.

Mud, silt and debris removal

From the first moisture reading, solids are shovelled and vacuumed out while still wet, because wet silt is far easier to remove than dried silt.

Inventory and equipment triage with a salvage list

From the first moisture reading, stock is sorted into salvage, cleanable and loss, item by item or by pallet.

Flood cut and removal of unsalvageable materials

As our specialists document the loss, flood soaked drywall, insulation, carpet, pad and particleboard millwork come out at a clean measured line above the wet boundary.

Talk with a restoration specialist

Water loss in the United States?

Describe the source, the impacted rooms, and when you first noticed the damage.

Call (866) 318-2986

What to expect

What to expect from our restoration specialists

Here is how we in many cases handle commercial flood cleanup near the United States.

1
You call while the water is still there

From the first moisture reading, describe the depth, where it came in, and whether anyone is inside. As our specialists document the loss, we start the file and give you the keep out instructions immediately.
Your call
2
Nobody goes in and power to the area goes off

From the first moisture reading, have your engineer kill power to the impacted area from a dry location, or call the utility. From the first moisture reading, staff stay out until a crew has cleared the space.
+5 minutes
3
Photograph from outside while the water is high

For the written restoration scope, shoot the street, the entry point and the high water line from dry ground.
+10 minutes
4
Hazard control, then bulk water out

For the written restoration scope, the crew clears hazards, sets protective equipment, and starts pumping and sealed extraction.
First hours on site
5
Silt out and inventory triaged the same visit

As our specialists document the loss, solids come out while wet, and stock is sorted into salvage and loss with photos.
Same day
6
Unsalvageable material removed at a measured line

From the first moisture reading, flood soaked porous materials come out at a clean cut above the wet boundary.
Day 1 to 2
7
Cleaning and disinfection before drying settles in

As our specialists document the loss, surfaces are washed and treated, tools are decontaminated between areas, and waste leaves in sealed containers.
Day 2

Understanding the cost

What can affect the price

We review with you the written restoration scope and price before you approve the job. These examples show what may change the estimate.

Common situation	What the estimate may include	Typical range
Ground floor tenant space up to about 2,500 square feet, storm water	During our assessment, national estimate. From the first moisture reading, includes pump out, silt removal, material removal, cleaning, disinfection and drying.	$8,000 to $25,000
Multi tenant ground floor, several suites in one building	During our assessment, national estimate. From the first moisture reading, scales with suite count, separate documentation and total material leaving the building.	$25,000 to $100,000
Commercial flood cleanup billed by affected area, contaminated water	During our assessment, national estimate. During our assessment, same band as other contaminated commercial work, because the cleaning and disposal work plan matches.	$9 to $18 per square foot
Emergency pump out of a flooded commercial lower level	As our specialists document the loss, national estimate for pumping and extraction of the floodwater alone.	$1,500 to $6,000
Mud, silt and flood debris removal, per container load	For the written restoration scope, national estimate per load plus tipping fees. During our assessment, silt volume is the least predictable line on a flood job.	$400 to $900
Inventory triage, documentation and disposal	During our assessment, national estimate for sorting, photographing, counting and removing stock. During our assessment, loose retail stock costs more to process than palletised goods.	$1,500 to $10,000
After hours dispatch on the first visit	As our specialists document the loss, national estimate for the after hours call out. For the written restoration scope, full crew overnight labor is priced separately.	$100 to $400

Affected area and how far the water travelled
Ground floor water spreads under partitions and into corridors. The billable footprint is the metered impacted area across every affected suite, not the room it started in.
Depth and how long the water stood
From the first moisture reading, depth sets the removal height on porous materials, and contact time sets how far water wicked upward.
Volume of silt, mud and debris
During our assessment, solids removal is labor heavy and priced by load.
Inventory handling and documentation
As our specialists document the loss, sorting, photographing, counting and disposing of stock is its own work plan.
Cleaning and disinfection work plan
During our assessment, every affected surface is cleaned before drying, which does not happen on clean water jobs.
Number of tenants and separate scopes
During our assessment, each occupant needs their own marked area, readings and file.

Why timing matters

What can happen when the area stays wet

Moisture can keep moving into nearby materials even when the surface looks dry.

Contaminated water becomes a staff and customer issue

As our specialists document the loss, floodwater carries bacteria from streets and surcharged drains.

Inventory value falls by the hour

For the written restoration scope, cardboard, paper, textiles and packaged goods wick water upward long after the flood stops. As our specialists document the loss, stock that could be cleaned on day one is commonly a total loss by day three.

Silt dries into dust and spreads building wide

From the first moisture reading, wet silt removes easily.

The landlord and tenant argument hardens

For the written restoration scope, without an early documented split between building elements and tenant improvements, both sides guess.

Helpful service information

What to know about commercial flood cleanup

First identify the short explanation. Open a card if you want a little more detail.

What is happening inside the property

Water arrives at the lowest opening.

Read the explanation

Commercial flooding has a geography that repeats across almost every property type. Water arrives at the lowest opening.

How the next step is decided

Demising walls between suites are commonly built on top of the slab without a seal, so water travels underneath into the neighbouring space at floor level.

Read the explanation

Multi tenant buildings share more than an address. Demising walls between suites are commonly built on top of the slab without a seal, so water travels underneath into the neighbouring space at floor level.

What may change the work

Corrugated cardboard draws water upward through its flutes, so a pallet standing in two inches of moisture can have wet boxes a foot up within hours.

Read the explanation

Inventory triage is a race against wicking, and understanding it makes better decisions. Corrugated cardboard draws water upward through its flutes, so a pallet standing in two inches of moisture can have wet boxes a foot up within hours.

Help near you

Commercial Flood Cleanup near the United States

Identify your area below, or call (866) 318-2986 and describe how the loss began.

Available in Alabama

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Common questions

Questions about commercial flood cleanup

Is floodwater in a commercial building always contaminated?

For the written restoration scope, treat it that way. As our specialists document the loss, water from streets and storm drains carries sewage, fuel residue and soil bacteria.

Can our staff start cleaning before you arrive?

From the first moisture reading, no, not in standing floodwater. From the first moisture reading, power to the area must be off first, and nobody should reach into water or debris.

What safety gear do you use, and what about our people afterwards?

During our assessment, crews work in gloves, eye protection, boots and appropriate protective clothing. From the first moisture reading, anyone who did touch floodwater should wash hands thoroughly.

How much does commercial flood cleanup cost?

During our assessment, as national estimates, a ground floor space up to about 2,500 square feet commonly runs $8,000 to $25,000.

How long before we can reopen after a flood?

During our assessment, water removal and silt removal in many cases take one to two days. During our assessment, cleaning, disinfection and drying commonly add 4 to 7 days.

Does our commercial property insurance cover flooding?

From the first moisture reading, in many cases not. From the first moisture reading, surface water and outdoor flooding are standard exclusions and need a separate commercial flood policy.

Who pays, the landlord or the tenant?

From the first moisture reading, the lease decides. For the written restoration scope, ownership normally covers the building shell and common areas, and tenants normally cover stock and their own improvements.

Talk with a restoration specialist

Water loss in the United States?

Describe the source, the impacted rooms, and when you first noticed the damage.

Call (866) 318-2986

Areas we serve

Water-damage help across the United States

For the written restoration scope, identify your state to reach restoration assessment, extraction, cleanup, and drying service in your area.

View the area on Google Maps

Commercial Flood Cleanup in the United States

When to call us for commercial flood cleanup

Water entered at grade from the street or a storm drain

There is standing water and you do not know what is under it

The water left a silt line and a smell

Stock, files or equipment sat in the water

Water crossed into the next suite

A shared riser, elevator pit or common area took water

How we handle commercial flood cleanup

Hazard control before anyone enters

Depth, boundary and contamination call documented

Bulk floodwater pumped and extracted to controlled disposal

Mud, silt and debris removal

Inventory and equipment triage with a salvage list

Flood cut and removal of unsalvageable materials

Water loss in the United States?

What to expect from our restoration specialists

You call while the water is still there

Nobody goes in and power to the area goes off

Photograph from outside while the water is high

Hazard control, then bulk water out

Silt out and inventory triaged the same visit

Unsalvageable material removed at a measured line

Cleaning and disinfection before drying settles in

What can affect the price

What can happen when the area stays wet

Contaminated water becomes a staff and customer issue

Inventory value falls by the hour

Silt dries into dust and spreads building wide

The landlord and tenant argument hardens

What to know about commercial flood cleanup

What is happening inside the property

How the next step is decided

What may change the work

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